Privacy Policy
last updated october 2025
Wellington Dental (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact our office.
01 | information we collect
We may collect the following types of information through our website and during your care:
We only collect information that is reasonably necessary to provide our services or respond to your inquiries.
- Personal information such as your name, email address, and phone number when you fill out contact or appointment forms.
- Health-related information you voluntarily share when booking appointments or submitting inquiries.
- Technical information such as your IP address, browser type, and pages visited (collected through analytics tools like Google Analytics to improve website performance).
We only collect information that is reasonably necessary to provide our services or respond to your inquiries.
02 | how we use your information
Your information is used to:
We will not sell, rent, or trade your personal or health information to third parties.
- Schedule and confirm appointments.
- Respond to inquiries or requests for information.
- Provide you with relevant dental care and treatment information.
- Improve our website, services, and patient experience.
- Comply with legal, professional, and regulatory requirements.
We will not sell, rent, or trade your personal or health information to third parties.
03 | consent
By using this website and submitting your information, you consent to the collection, use, and disclosure of your information as outlined in this policy. You may withdraw your consent at any time by contacting us (subject to legal and contractual restrictions).
04 | disclosure of information
We may share your information in the following limited circumstances:
- With your consent, to coordinate care with other healthcare providers.
- As required by law, court order, or regulatory authority.
- With trusted third-party service providers (e.g., secure email or website hosting) who are bound by confidentiality agreements.
05 | storage and security
Your information is securely stored in compliance with PHIPA and PIPEDA.
We implement administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, or misuse.
If you contact us via email or through our website, please note that no online system is 100% secure. We recommend avoiding the transmission of sensitive personal details via unencrypted email.
We implement administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, or misuse.
If you contact us via email or through our website, please note that no online system is 100% secure. We recommend avoiding the transmission of sensitive personal details via unencrypted email.
06 | use of cookies and analytics
Our website may use cookies and similar technologies to improve functionality and analyze website traffic. Cookies do not contain personal health information and can be disabled in your browser settings.
We may use Google Analytics or similar tools to understand website usage trends. These services collect information anonymously and do not identify individual users.
We may use Google Analytics or similar tools to understand website usage trends. These services collect information anonymously and do not identify individual users.
07 | links to other websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
08 | access and correction
You have the right to request access to or correction of your personal information. To make such a request, please contact our office directly.
09 | ai-generated content disclosure
Some visual content and images on this website were created using AI-based design tools (e.g., ChatGPT/DALL·E) for illustrative purposes only. These images do not depict real patients or staff.
10 | udpates to this policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The revised date will always appear at the top of this page.
If you have any questions about these Terms and Conditions, please contact us at reception@wellingtondental.ca or 519-336-0462.
We will be in touch within one business day.
